Quoting is when you copy someone else's work word-for-word.
Paraphrasing is when you take someone else's ideas and rewrite it into your own words and demonstrate your own understanding of the topic.
Paraphrasing is a skill you will frequently use in your academic writing and is considered a best practice. It provides greater flexibility in integrating multiple sources into your writing, it can emphasise specific aspects of referenced research, whilst also enabling your marker to gauge your understanding of the subject. Paraphrasing is generally easier to read than multiple direct quotations.
Quoting directly provides precise definitions, conveys memorable points, and retains specific wording from another source, it should however be used sparingly within an appropriate context. When you quote directly, you need to put the quotation within "quotation marks" and include a specific location of where the information sits in the original source (as an in-text citation in your work).
When quoting, you need to include a specific location of the information in the original source (in the in-text citation only). This can differ depending on the source type you're using. Sometimes you will need to count paragraphs on a webpage, use a time-stamp for audiovisual material, or use a section title.
A table that shows the range of location abbreviations can be found under the in-text citations tab.
Location information is optional when paraphrasing, although authors are encouraged to include them when it assists the reader to locate the reference in long pieces of text.
Location information is incorporated (into the in-text citation) differently depending on whether it is parenthetical or narrative. For parenthetical citations, we include this information within the brackets; for narrative, we put this information in a separate bracket after the quotation/information.
Narrative: Name (date) "quotation" (page number).
Parenthetical: (Name, date, page number).
When quoting directly from an audiovisual source, use the time-stamp.
Samovar and Porter (1997) point out that "language involves attaching meaning to symbols" (0:27-0:36).
OR
"Language involves attaching meaning to symbols" (Samovar & Porter, 1997, 0:27-0:36).
Samovar and Porter (1997) point out that "language involves attaching meaning to symbols" (para. 8).
OR
"Language involves attaching meaning to symbols" (Samovar & Porter, 1997, para. 8).
A quotation of 40 or more words should be formatted as a freestanding, indented block of text without quotation marks. Note the location of the final full stop.
Smith (2021) observes that:
Among the other significant consequences of ecological imperialism – carried by humans, as well as by plants and animals – were the viral and bacterial diseases which devastated Indigenous populations. This devastation or genocide was, in the accounts of many Indigenous peoples, used deliberately as a weapon of war. (p. 71)
You don't need to include reference list entries for research participant quotations included in your work, however, they are also not treated as personal communications.
Instead, make it obvious in your text that the quotation has come from a participant:
During the interview process, participants shared their diverse experiences navigating the emotional and practical aspects of becoming parents. One participant, "Sophia" (30 years old, first-time mother), opened up about the challenges she faced, stating, "I felt like I was in uncharted territory". Her sentiments were echoed by others, who described feelings of being "overwhelmed" and "exhausted".
It may not be appropriate to use the participants' names in your research (ensure you follow the ethical agreements provided for your research). Instead, you can use pseudonyms and/or obscure any identifying information to hide participants identities. You can also provide a collation of the information to anonymise your participants.
Depending on your ethics agreements, you may need to follow similar guidelines for other documents too, for example, instead of "according to the Waikato Hospital's guidelines" "according to the guidelines of a North Island hospital".
When using quotations, it is always recommended that, when possible, the original source of a quotation is located and used, however that is not always possible.
Very famous quotes that are easily recognised and very well known do not need to be referenced e.g. "To be or not to be, that is the question".
This example is of a quote purported to be from Plato, but it is not possible to find the original as not enough information is provided.
So within your text, credit Plato as the original author of the quote, but reference the picture above in your reference list, like so:
In-text citation
Plato is credited with the quote that "the greatest wealth is to live content with little" (as cited in BrainyQuote, n.d.)
Reference List
BrainyQuote. (n.d.). Plato quotes. https://www.brainyquote.com/quotes/plato_110191
In-text citation
The famous I have a dream speech is an example of... (King, 1963).
Reference List
King, M. L. (1963). “I have a dream…”. U.S. National Archives and Records Administration. https://www.archives.gov/files/press/exhibits/dream-speech.pdf
If you omit material within a sentence when quoting, you need to use 3 spaced ellipsis points (3 dots), like so:
In-text citation
Rich (2009) agrees that the "reason we all enjoy ice cream is the ... taste" (p. 157).
When omitting material between two sentences, use 4 points. The first point indicates the full stop at the end of the sentence.
The 3 spaced ellipsis points follow, like so:
In-text citation
Rich (2009) agrees that the "reason we all enjoy ice cream is the fabulous creamy rich taste. ... a world without icecream is a sadder place" (p. 157).
There are certain words in the English language that are spelt slightly different depending on where you are e.g. organization (American spelling) vs organisation (British spelling). There may also be spelling mistakes within certain sources as well.
APA rules state that you cite what you sight. That means you keep the spelling exactly as it appears within the quotation.
When quoting, you are able to add a word, change a capital letter, indicate a spelling mistake or create emphasis:
Example in-text citation
As Sally Jones (2006) remarked in her book Bike, "we would of [sic] won if we didn't get a puncture, but [the roads] were just too bad [emphasis added] to ride on" (p. 56).